Terms & Conditions

 We ONLY refund on damaged merchandise. All claims for damaged handbags or other products must be made within 5 days of receipt. Please make sure to inspect your products upon receipt and make sure to count your items . we will enclosed the invoice in your package , Please find packing list or invoice in your shipment and compare the content of the package with your invoice ( find your invoice on top of the boxes) !

Refused, unclaimed, undeliverable orders or merchandise returned ( rejected) due to customers error are subject to 16% restocking fee in addition to all freight charges.

Returns made without a pre-approved RMA number from our return dept. will not be accepted  and will not get refund at all . make sure to write the rma on your return package and make a copy of your invoice and include in the return package and customer is RESPONSIBLE for shipping charges.

All returned merchandise must be pre-approved by our return department with an RMA number and MUST be returned in its original condition and packaging and tags within 5 days of receipt 

Returns made without a pre-approved RMA number from our return dept. will not be accepted  and will not get refund at all . make sure to write the rma on your return package and make a copy of your invoice and include in the return package .

for more information please contact our customer service by contact page.

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